PRIVACY POLICY

Last Updated: July 16, 2026

At NEUTRAXS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal data we collect, how we use it, how we protect it, and the rights you have when you visit our website or use our products and services.

1. Information We Collect

When you visit our website or interact with our services, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Order information
IP address
Browser and device information
Cookies and similar technologies
Website usage statistics

We collect only the information necessary to provide our services and comply with applicable legal requirements.

2. How We Use Your Information

Your personal information may be used for the following purposes:

Processing and delivering orders
Providing customer support
Processing payments
Responding to inquiries and requests
Maintaining website security
Improving our products and services
Complying with legal obligations
Sending promotional offers, newsletters, or marketing communications with your consent where required by law

3. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You may disable or delete cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only when necessary with:

Payment service providers
Shipping and logistics companies
Service providers assisting us in operating our business
Government authorities when required by applicable law
Other parties with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

After the applicable retention period, your personal information will be securely deleted, destroyed, or anonymized.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

Access your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Request data portability where applicable
Withdraw your consent at any time where processing is based on consent
Exercise any other rights provided under applicable data protection laws

To exercise your rights, please contact us using the information below.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors, analytics providers, or social media platforms.

These third parties have their own privacy policies, and we encourage you to review them before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication on this website. We encourage you to review this page periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Email: [Your Email Address]

Phone: [Your Phone Number]

Website: [Your Website URL]